Courtney focuses on engaging and supporting educators in Tennessee. She previously worked as the deputy director of evaluation at the Tennessee Department of Education, where she supported high-quality implementation of teacher evaluation. After graduating from the University of Tennessee, she taught fifth grade in Charlotte, North Carolina, through Teach for America. She then went on to receive her master’s degree in public administration and policy from the University of Georgia. Courtney is a native of Kingsport, Tennessee, and a graduate of Tennessee public schools.