Cynthia leads SCORE’s communications strategy with a focus on improving education policy and practice in Tennessee. She began her career as a newspaper journalist, spending time at publications that include the Knoxville News Sentinel and Nashville Business Journal. Prior to joining SCORE in 2022, Cynthia served as communications and digital marketing director for the School of Medicine at Meharry Medical College. She holds a bachelor’s degree in communications and an MBA from the University of Memphis and a master’s in consumer service management from the University of Tennessee-Knoxville.