Courtney leads SCORE’s strategic practice portfolio, which focuses on piloting research-based approaches to improving student outcomes and working to spread and scale those effective practices across Tennessee. Additionally, she leads SCORE’s research and data analysis efforts across the K-12 to workforce continuum. She joined the SCORE team in 2016 and previously served as the senior director of research and innovation as well as the director of educator engagement. Before joining SCORE, Courtney served as deputy director of evaluation at the Tennessee Department of Education, where she supported high-quality implementation of teacher evaluation. A native of Kingsport, Tennessee, she is a proud graduate of Tennessee public schools. After graduating from the University of Tennessee with a bachelor’s degree in political science and Spanish, she taught fifth grade in Charlotte, North Carolina, through Teach For America. She went on to receive her master’s degree in public administration and policy from the University of Georgia.